The System Configuration Of A Help Desk System Applications - Software Guide Results for The System Configuration Of A Help Desk System Applications
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Logical Domains Quick Start Guide
by Sun Microsystems, Inc.
July 21, 2009
- (Free Research) Logical Domains, or LDoms, is Sun's built-in, no-cost hardware virtualization technology for servers and blade systems powered by UltraSPARC® T1, T2, and T2 Plus processors. The purpose of this Sun BluePrints™ article is to provide a simple set of steps for setting up and running a server with Logical Domains 1.2 software.
(EGUIDE)
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Help Desk Authority Professional Edition -
30 Day Free Trial!
by ScriptLogic Corporation
September 08, 2009
- (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE)
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Help Desk vs. Service Desk: Which One is Right for You
by Numara Software
March 05, 2009
- (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER)
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
by Velocity Integrations Software, Inc.
September 18, 2009
- (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
(TRIAL SOFTWARE)
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Numara Track It! - Change Management Webinar
by Numara Software
June 08, 2009
- (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
(WEBCAST)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention
by McAfee, Inc.
August 17, 2009
- (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE)
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Numara Software Webinar - Track It!
by Numara Software
June 08, 2009
- (Free Research) Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
(WEBCAST)
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity
by Microsoft
March 01, 2007
- (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
(WHITE PAPER)
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Adding Application Control to Your Security Toolbox
by Fortinet, Inc. / Alternative Technology Group of Arrow ECS
September 07, 2009
- (Free Research) Read this solution guide for suggestions on how to get the most out of implementing application control in your network. After discussing the expanding applications frontier and its impact on an enterprise, the paper defines application control and reviews the requirements it must meet.
(WHITE PAPER)
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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.
by BMC Software, Inc
October 29, 2009
- (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR)
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Business Ready Solutions for Virtual Infrastructure Availability Using Dell™ Poweredge™ Servers, Dell Owervault™ Storage, and VMware vSphere™
by Dell, Inc. and Intel
July 24, 2009
- (Free Research) This white paper presents an example configuration and best practices for deploying and configuring a highly available architecture using an example solution configuration and then discussing how the configuration helps in maximizing uptime.
(WHITE PAPER)
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HP LoadRunner Software Tips and Tricks for Configuration Scripting and Execution
by Hewlett-Packard Company
August 2008
- (Free Research) This guide is intended to help new users and seasoned professionals learn new ways to design and implement successful load testing initiatives using HP LoadRunner.
(ARTICLE)
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Webcast and Solution Demo - Staying ahead of Threats with Lumension Security Vulnerability Management Solution
by Lumension
January 2009
- (Free Research) Learn how the Lumension Security Vulnerability Management Solution helps organizations effectively minimize security risks through the proactive discovery of IT assets and automated remediation of software and configuration vulnerabilities.
(WEBCAST)
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The Big Book of SAP Upgrades: Real World SAP Upgrade Tips from the World's Leading SAP System Integrators
by Panaya, Inc.
November 2009
- (Free Research) In August 2009, hundreds of SAP system integrators were asked to contribute their best upgrade tips for upgrading to SAP ERP 6.0. We took the best tips we received and compiled them in this eBook for you. Read this eBook to learn over 60 tips on upgrading to SAP ERP 6.0.
(EBOOK)
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Vyatta System Quick Start Guide
by Vyatta Inc.
February 2009
- (Free Research) Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.
(ARTICLE)
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Virtualization For Better, Faster, More Cost-Effective Quality Assurance
by Hewlett-Packard Company
April 2008
- (Free Research) Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.
(WHITE PAPER)
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eGuide: Application Lifecycle Management
by Hewlett-Packard Company
December 2008
- (Free Research) This E-Guide discusses the benefits and drawbacks of consistency in ALM and provides an overview of the challenges associated with building and managing quality into the software development life cycle (SDLC).
(EGUIDE)
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Turning Virtual Sprawl Into a Good Thing
by Hewlett-Packard Company
December 2009
- (Free Research) Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis.
(WEBCAST)
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Business Ready Configurations for Virtualization with Dell™ Poweredge™ Blade Servers, Dell Equallogic™ Storage, and VMware Infrastructure™
by Dell, Inc. and Intel
May 2009
- (Free Research) This white paper provides an overview of recommended servers, storage, software, and services. It can be used to plan, scope, and procure the required components to set up a virtualization infrastructure.
(WHITE PAPER)
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Improving Energy Efficiency with Intel® Xeon® Processor-based Servers and VMware Virtualization Infrastructure
by Insight & Intel
October 2009
- (Free Research) VMware Enhanced VMotion coupled with Intel VT FlexMigration allows live migration across different generations of Intel Xeon processor-based servers, giving IT managers the freedom to move workloads whenever necessary, helping ensure business continuity during unforeseen spikes in data center resources.
(PRODUCT OVERVIEW)
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IT Quality Health Assessment Tool
by IBM
September 2009
- (Free Research) This one minute survey consists of ten questions to assess your software quality environment. When complete, you will receive custom recommendations that you can view and print out to help plan your QA strategy; complete with next steps, and thought leadership guidance and papers.
(ASSESSMENT TOOL)
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Orion Network Configuration Manager (NCM)
by SolarWinds, Inc.
July 2009
- (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.
(TRIAL SOFTWARE)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
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