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The IT Management Software Megavendors
by BMC Software, Inc
October 27, 2009
- (Free Research) The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies.
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Chill Factore Video Case Study
by Microsoft
July 30, 2009
- (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
(CASE STUDY)
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Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst
by Birst
October 19, 2009
- (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
(CASE STUDY)
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The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution
by SAP AG
November 01, 2007
- (Free Research) Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
(WHITE PAPER)
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
(WHITE PAPER)
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End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times
by Sterling Commerce
September 01, 2009
- (Free Research) Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this.
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Sales and Marketing: The New Power Couple
by Microsoft
December 01, 2008
- (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER)
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Service Delivery Innovation: Creating Client Value and Enhancing Profitability
by SAP AG
January 01, 2007
- (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.
(WHITE PAPER)
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Embracing the Cloud: Top Seven Imperatives for an Organization
by Wipro Technologies
March 01, 2009
- (Free Research) This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
(WHITE PAPER)
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Empowerment as a Growth Strategy
by Oracle Corporation
September 2007
- (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER)
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Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?
by SAP AG
August 2007
- (Free Research) Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
(WHITE PAPER)
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Agile Development: A Manager's Roadmap for Success
by VersionOne Inc.
September 2008
- (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
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Open Source Storage: Addressing the need for new Storage Architecture
by Sun Microsystems, Inc.
November 2008
- (Free Research) Sun offers services that assist IT users with the opportunity to start evaluating open storage architecture strategies and evaluating how an open storage architecture can better support their organization' business and budgetary goals.
(BOOK)
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
by Pivotal CRM, a CDC Software solution
June 2009
- (Free Research) This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
(WHITE PAPER)
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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success
by Microsoft
September 2009
- (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
(WHITE PAPER)
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Selecting an ERP Solution: A Guide
by Infor
November 2008
- (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.
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Optimizing The Value of Your Subscriber Data
by Hewlett-Packard Company
September 2009
- (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.
(WHITE PAPER)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Presentation Transcript: Controlling Electronic Information: Managing the Flood
by RSD
September 2009
- (Free Research) Many companies use electronic documents to conduct business, but there is only so much storage to hold all of this data. This expert Presentation Transcript discusses how to archive messages without having to manually delete items on a monthly basis.
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Infor - ERP LX
by Infor
September 2008
- (Free Research) Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
(DEMO)
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Taking Relationship Management to a New Level with Microsoft Dynamics CRM
by Microsoft
September 2009
- (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
(WEBCAST)
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Grow Your Business with Microsoft Dynamics CRM
by Microsoft
September 2009
- (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
(WEBCAST)
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Forrester: Competition Intensifies For The SMB ERP Customer
by Oracle Corporation
August 2007
- (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
(WHITE PAPER)
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Enabling Growth for Large Enterprises: Three Strategies for Growing Your Business
by SAP AG
September 2008
- (Free Research) Growth is back on the executive agenda and challenging executives today from both a strategic and operational perspective. This 'SAP Executive Insight' explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation that supports corporate growth objectives.
(WHITE PAPER)
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The Virtual Presenter's Series: Start Right. Design Right. Present Right.
by Citrix Online
August 2009
- (Free Research) View this on-demand Webinar series with Roger Courville, Webinar expert and author of the new book, The Virtual Presenter's Handbook, for a 3-part Webinar series on how to plan, design, and present your own Web events like a pro.
(WEBCAST)
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