End-User Query Service - Software Guide Results for End-User Query Service
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Captaris® Alchemy®: Document Management Software
by: Captaris.
TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution
by: TechExcel, Inc..
Parature's Online Customer Service Software & Solutions
by: Parature Inc..
Topics related to your search:
Workflow Automation
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Business Process Management (BPM)
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Help Desk and Call Management
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Customer Service (General)
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Change and Configuration Management
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Defect Tracking
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On-line Customer Support
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Issue Tracking and Management
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Product Life Cycle Management (PLM)
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Call Center Management
WebFOCUS Operational Enterprise Business Intelligence
by Information Builders Inc. (
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WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
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Astea Alliance Application Extensions
by Astea International Inc. (
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
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Metastorm Software
by Metastorm
Metastorm BPM provides everything the enterprise needs to manage the complete process lifecycle and exploit unique business processes for competitive advantage.
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GFI MailEssentials
by GFI Software, Inc.
GFI MailEssentials is server-based and installs on the mail server or at the Gateway, eliminating the deployment and administration hassle of desktop-based anti-spam and anti-phishing products.
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Customer Support Solution
by Extraview Corporation (
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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Bug Tracker Solution - Comprehensive Bug Tracking and Change Management
by Extraview Corporation (
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As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.
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ExtraView Bug Tracker
by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
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Customer Support solution
by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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LoadPro: Consultative Load Testing
by Keynote Systems
With Keynote’s Loadpro, testing consultants load test your site by generating real-world Internet traffic and help uncover performance problems before they impact your customers and bottom line. Keynote LoadPro uses a sessions per hour model to realistically load test a Web site and provides a more accurate method of simulating realistic traffic.
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Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises
by ABS Associates Inc.
Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.
(SERVICE)
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ISYS: Desktop Search Engine - Enterprise Search Tool
by ISYS Search
ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.
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IT HelpDesk Solution
by Extraview Corporation (
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences
by Extraview Corporation (
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For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.
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EdgePlatform for Application Acceleration and Delivery
by Akamai Technologies.
The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.
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ExtraView Enterprise - Business Process Management Software
by Extraview Corporation (
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ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.
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Defect Tracker
by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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ExtraView IT HelpDesk
by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
(ASP & SOFTWARE PRODUCT)
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Application Perspective: Online Business Application Performance
by Keynote Systems
Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.
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ExtraView Enterprise
by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
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GoToMyPC Corporate
by Citrix Online - GotoMyPC
GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure
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Remote Support Service
by Citrix Online-GotoAssist
GoToAssist is consistently chosen by customers due to a faster time to connect with end users, faster time to resolve support incidents and overall ease of use.
(ASP)
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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution
by AMD and VMware, Inc (
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VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
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Transaction Perspective: Online Business Transaction Performance
by Keynote Systems
Transaction Perspective consistently measures Web performance and availability across all major Internet backbones, from both inside and outside the firewall, and across third-party infrastructure and applications. Transaction Perspective provides performance and availability measurements for subscribed URLs and transactions 24 hours a day.
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Cameleon Commerce Suite - E-commerce and Configurator Software
by Access Commerce
Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.
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Akamai Services for the High Tech Industry
by Akamai Technologies (
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Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.
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