Employee Self-Service Hardware - Software Guide Results for Employee Self-Service Hardware
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
by Velocity Integrations Software, Inc.
September 18, 2009
- (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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Solutions Provider Improves Productivity with Flexible Implementation Methodology
by Microsoft
June 29, 2007
- (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...
(CASE STUDY)
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Help Desk Authority Professional Edition -
30 Day Free Trial!
by ScriptLogic Corporation
September 08, 2009
- (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE)
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Do-It-Yourself BI Done Right: The Secret Sauce is SaaS
by myDIALS Inc.
November 19, 2009
- (Free Research) This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
(WEBCAST)
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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.
by BMC Software, Inc
October 29, 2009
- (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
(VIRTUAL SEMINAR)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview
by Oracle Corporation
February 01, 2008
- (Free Research) Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance.
(WHITE PAPER)
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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience?
by IBM
September 30, 2009
- (Free Research) This webcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.
(WEBCAST)
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Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience?
by IBM
October 20, 2009
- (Free Research) This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.
(PRESENTATION TRANSCRIPT)
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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast
by IBM
October 08, 2009
- (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.
(PODCAST)
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Making Business Relevant Information Instantly Available to More Users
by SAP BusinessObjects
June 19, 2009
- (Free Research) Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
(WHITE PAPER)
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Delivering Operational Excellence with Innovation
by SAP AG
January 01, 2006
- (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
(WHITE PAPER)
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To Trust or Not - Top 10 Security Risks for Unwary Employees
by Blue Coat
May 15, 2009
- (Free Research) To eliminate the gray area of what your employees should and should not trust, know your web defense. This short paper provides a Top 10 list of risks that your employees may assume they can trust but your web defense should not.
(WHITE PAPER)
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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions
by Global Knowledge
September 21, 2009
- (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.
(WHITE PAPER)
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Human Capital Management for the Public Sector: Make Every Employee a Strategic Asset With Sap® Solutions
by SAP AG
January 01, 2007
- (Free Research) Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management (HCM).
(ARTICLE)
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Cloud Computing - Latest Buzzword or a Glimpse of the Future?
by Google Apps
February 01, 2009
- (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?
(WHITE PAPER)
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Remote Office Backup and Rapid Recovery Solutions… on a budget
by Double-Take Software
November 19, 2009
- (Free Research) Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees.
(WEBCAST)
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Associated Banc-Corp Case Study
by SafeNet, Inc.
November 09, 2009
- (Free Research) After comparing several different software- and hardware-based solutions (including biometrics), reviewing industry-trusted research reports (such as Gartner), and talking to existing customers and technical staff of various other vendors, Associated Banc-Corp selected SafeWord for Citrix® a strong authentication solution.
(CASE STUDY)
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Empowerment as a Growth Strategy
by Oracle Corporation
September 2007
- (Free Research) Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results.
(WHITE PAPER)
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
(WHITE PAPER)
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Web Security in the Cloud: Reduce Costs and Secure Employees Worldwide
by Webroot Software, Inc.
September 2009
- (Free Research) Read this brief case study to learn how Toshiba France implemented Webroot's Web security service and realized several benefits, including enhanced archiving and significant cost savings.
(CASE STUDY)
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Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure
by Dell and VMware
March 2009
- (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.
(CASE STUDY)
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The Keys to Disaster Recovery Planning: i365’s EVault Disaster Recovery Solutions help protect you from losing valuable data due to complete site outage
by i365, A Seagate Company
November 2009
- (Free Research) Disasters happen in many ways and can disrupt or even completely destroy your business. What happens if and when disaster strikes? Do you have duplicate copies of your mission critical data stored offsite? How fast and reliable will your recovery of information be? Will your company survive?
(WHITE PAPER)
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Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs)
by i365, A Seagate Company
November 2009
- (Free Research) This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems.
(WHITE PAPER)
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SUN SYSTEMS FOR ENTERPRISE 2.0 WITH ORACLE
by Sun Microsystems, Inc.
November 2009
- (Free Research) Enterprises today are seeking new communication technologies, such as wikis, blogs, and forums, to improve communication and collaboration and increase employee productivity.
(WHITE PAPER)
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