Data Analysis On Online Customer Service - Software Guide Results for Data Analysis On Online Customer Service
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Introduction to Microsoft Dynamics CRM Online
by Microsoft
September 09, 2009
- (Free Research) This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
(WEBCAST)
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Best Practices for Network Transformation for Carrier Ethernet Services
by ECI Telecom
May 17, 2009
- (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
(WHITE PAPER)
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Increasing Competitiveness and Reducing Costs in Today's Economy
by Microsoft Corporation India Pvt Ltd
November 24, 2009
- (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.
(WHITE PAPER)
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Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
by Microsoft
March 06, 2009
- (Free Research) James C. Nolan Law Office wanted to reduce monthly server maintenance fees, eliminate concerns about server reliability, and simplify the process of connecting seasonal workers to company systems. The firm got rid of its servers and subscribed to the Microsoft® Business Productivity Online Standard Suite.
(CASE STUDY)
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Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems
by Vision Solutions
September 15, 2009
- (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization.
(WHITE PAPER)
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Microsoft Business Productivity Online Suite: Highly Secure & Reliable Cloud Services
by Microsoft
November 11, 2009
- (Free Research) Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud.
(VIDEO)
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
by Microsoft
October 01, 2007
- (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY)
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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
by Microsoft
April 18, 2008
- (Free Research) Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.
(CASE STUDY)
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MobilePASS Software Authenticators Flash Demo
by SafeNet, Inc.
November 10, 2009
- (Free Research) MobilePASS offers the security of strong two-factor authentication in a software token. View this demo and find out how MobilePASS allows you to easily and cost-effectively expand the range of online services offered to employees, customers, and partners.
(PRODUCT DEMO)
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Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online
by Microsoft
May 02, 2009
- (Free Research) The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
(CASE STUDY)
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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
by IBM
December 31, 2008
- (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER)
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Sun Storage and Archive Solution for HPC
by Sun Microsystems, Inc.
November 2008
- (Free Research) This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization.
(BOOK)
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Microsoft Dynamics CRM Online Case Study: High Five Sportswear
by Microsoft
September 2009
- (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
(CASE STUDY)
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Measuring Return on Investment of Real-time Feedback Analytics
by MarketTools, Inc.
November 2009
- (Free Research) This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments.
(WHITE PAPER)
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Application Whitelisting: Enhancing Host Security
by McAfee, Inc.
October 2009
- (Free Research) This paper explains how whitelisting (accepting only applications and behaviors that are on the approved list and denying everything else) provides a lighter, more agile alternative to blacklisting as a means to protect networks and end points.
(ANALYST REPORT)
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eToken PRO Anywhere Flash Demo
by SafeNet, Inc.
November 2009
- (Free Research) View this demo to learn why eToken PRO Anywhere is ideal for corporate and Internet security needs, enabling organizations to expand their range of online business services while providing end users with full roaming capabilities. For consumers, the convenience of a robust and yet simple “Plug and Play” solution is unbeatable.
(PRODUCT DEMO)
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Coinstar Selects the Most Profitable Machine Locations
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.
(CASE STUDY)
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AVG Internet Security Business Edition v9
by AVG Technologies USA, Inc.
November 2009
- (Free Research) AVG Internet Security Business Edition is faster, smarter security that won’t slow businesses down. AVG Internet Security merges ground-breaking online threat prevention techniques with enhanced anti-virus and firewall technologies to deliver proactive protection that’s second to none. Download a trial version and use it free for the next 30 days.
(DOWNLOAD)
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Microsoft Online Services Business Value
by Microsoft
June 2009
- (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER)
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HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information
by Hewlett Packard Company and Intel
February 2008
- (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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SPSS Text Analysis for Surveys™ 3.0 - Specifications
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program.
(BROCHURE)
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EVault Software: The most advanced solution for online data backup and recovery
by i365, A Seagate Company
November 2009
- (Free Research) EVault Software is a proven, reliable, disk-to-disk backup and recovery solution trusted by customers globally to protect mission-critical data and keep their businesses running. Advanced, patented technology ensures that you can securely protect a growing, heterogeneous and geographically dispersed network using one simple solution.
(DATA SHEET)
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Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services
by Microsoft
February 2009
- (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
(CASE STUDY)
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Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities
by Information Builders
June 2008
- (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.
(WHITE PAPER)
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