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Coinstar Selects the Most Profitable Machine Locations
by SPSS Inc. Worldwide Headquarters
May 04, 2009
- (Free Research) Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.
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7 Habits of Highly Successful Surveys
by Vovici
October 20, 2009
- (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
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Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives
by SAP AG
June 05, 2009
- (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
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Using Webinars to Engage Prospects
by Citrix Online
August 19, 2009
- (Free Research) View this on-demand Webinar to hear Ken Molay, president of Webinar Success, share tips to help you prepare and deliver Webinars that build enthusiasm among prospects, leading to easier sales communications and higher conversion percentages.
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Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis
by TIBCO Spotfire Division
October 05, 2009
- (Free Research) This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
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Podcast: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis
by TIBCO Spotfire Division
September 10, 2009
- (Free Research) This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
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Spotfire for CRM: Supercharge Your Sales and Marketing Analysis
by TIBCO Spotfire Division
September 11, 2009
- (Free Research) This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
(WEBCAST)
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Visibility Through The Funnel: Integrating Advanced Analytics with Salesforce for Greater Insight in the Business
by SAP BusinessObjects
June 17, 2009
- (Free Research) This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data.
(WHITE PAPER)
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Next steps for business intelligence
by IBM
September 25, 2009
- (Free Research) To find out more about how organizations can take the next steps with their BI initiatives, SearchDataManagement.com turned to Boris Evelson of Forrester Research. In this videocast, Boris will reveal some of the most important emerging trends in BI today and how organizations should start planning to take advantage of next-generation BI.
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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"
by Microsoft
March 01, 2007
- (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
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Endpoint Security: Moving Beyond Anti-Virus (AV)
by Lumension
July 13, 2009
- (Free Research) This Ogren Group Special Report presents the market demand for application whitelisting with recommended actions for security decision makers. Information in this report derives from Ogren Group research and interviews with enterprise security executives of global organizations.
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Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics
by SPSS Inc. Worldwide Headquarters
February 20, 2009
- (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.
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IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses
by Progress Software
April 01, 2009
- (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.
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Case Study: DaimlerChrysler South Africa - Migrating Mission Critical Application Achieving Over 50% Cost Savings and Improving Service Levels
by Micro Focus, Ltd
October 27, 2009
- (Free Research) In October 2003, DaimlerChrysler South Africa decided that significant cost savings could be achieved by migrating its mission critical systems onto a contemporary low cost platform and in the process remove the mainframe. This case study presents the challenges the company faced as well as the solution and benefits achieved.
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Make CRM Work the Way Salespeople Do
by Oracle Corporation
October 08, 2009
- (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
(WHITE PAPER)
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Research Management Solutions: Bringing the Benefits of Automation to the Front Office
by Advent Software, Inc
December 31, 2008
- (Free Research) How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions.
(WHITE PAPER)
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2
by SAP AG
August 01, 2007
- (Free Research) Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
(WHITE PAPER)
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Do-It-Yourself BI Done Right: The Secret Sauce is SaaS
by myDIALS Inc.
November 19, 2009
- (Free Research) This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
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Document Automation Strategies in a SaaS Environment
by Esker Inc.
September 21, 2009
- (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
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Dell's SMART Approach to Workload Automation
by BMC Software, Inc
April 17, 2009
- (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER)
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American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
February 20, 2009
- (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.
(CASE STUDY)
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Transforming Customer Service into a Strategic Asset
by Microsoft
February 06, 2008
- (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
(WEBCAST)
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Making Quality a Deliverable in Eclipse-Based Java Development
by Instantiations
February 04, 2009
- (Free Research) CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches.
(WHITE PAPER)
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3
by SAP AG
August 01, 2007
- (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.
(WHITE PAPER)
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