Applications For Customer Support Cost Models - Software Guide Results for Applications For Customer Support Cost Models
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Human Machine Interface (HMI)
by AutomationDirect
C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.
(HARDWARE PRODUCT)
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Programmable Logic Controller Product Lines (PLCs)
by AutomationDirect
Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.
(HARDWARE PRODUCT)
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Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting
by Microsoft
September 09, 2009
- (Free Research) View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals.
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Application Lifecycle Management (ALM) software solutions for green IT
by IBM
February 23, 2009
- (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.
(WHITE PAPER)
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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Overcoming Barriers to SaaS Message Archiving Adoption
by Smarsh
December 10, 2009
- (Free Research) Watch this webcast to learn how to use Software as a Service tools to meet your archiving objectives. Discover the benefits of this archiving strategy, including low total cost of ownership and rapid deployment. Learn about the barriers to adoption of this method and how to reach your archiving objectives more quickly than on-premise archiving mod
(WEBCAST)
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VUE Software: Insurance Commission & Incentive Compensation Management
by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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WhatsUp Gold Premium Edition -
Free Trial!
by Ipswitch WhatsUp Gold
July 06, 2009
- (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.
(TRIAL SOFTWARE)
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The Economics of Embedded Development, Testing, Deployment and Support
by IBM
December 30, 2008
- (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.
(ANALYST REPORT)
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Help Desk vs. Service Desk: Which One is Right for You
by Numara Software
March 05, 2009
- (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER)
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Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA)
by Hewlett Packard Company and Intel
November 07, 2007
- (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.
(WHITE PAPER)
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Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin
by Embarcadero Technologies, Inc.
November 05, 2009
- (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PODCAST)
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Presentation Transcript: Don't Fight Your Data Modeling Tool - Migrate from CA ERwin to Embarcadero ER/ Studio
by Embarcadero Technologies, Inc.
July 20, 2009
- (Free Research) This presentation transcript compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PRESENTATION TRANSCRIPT)
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Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4
by Dell, Inc.
November 24, 2009
- (Free Research) To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell™ PowerEdge™ servers, Dell EqualLogic™ PS Series iSCSI SAN arrays, and powerful new VMware® View 4 technology.
(ARTICLE)
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End-to-End Business-to-Partner Integration: A Strategy for Revenue Growth and Cost-Reduction in Uncertain Times
by Sterling Commerce
September 01, 2009
- (Free Research) Flexible software solutions that reduce costs while driving revenue expansion are welcome in any business climate. But when money is tight and markets are in a state flux, they are essential. Download this white paper for practical strategies on how to achieve this.
(WHITE PAPER)
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE)
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SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE
by Sun Microsystems, Inc.
October 01, 2008
- (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER)
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Don't Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio
by Embarcadero Technologies, Inc.
November 05, 2009
- (Free Research) In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(WEBCAST)
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Do-It-Yourself BI Done Right: The Secret Sauce is SaaS
by myDIALS Inc.
November 19, 2009
- (Free Research) This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
(WEBCAST)
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Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found
by Hewlett-Packard Company
February 13, 2009
- (Free Research) The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.
(WHITE PAPER)
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Smarter system development: a systems engineering trade study to support green initiatives with model-driven development
by IBM
April 01, 2009
- (Free Research) Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more.
(WHITE PAPER)
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Reduce Downtime by 70% - Without Spending a Dime: Applying Best Practices of Successful IT Organizations
by Marathon Technologies
October 26, 2009
- (Free Research) Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities.
(WHITE PAPER)
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Reassessing Server Costs for Mid-Size Companies
by Sun Microsystems, Inc. and Intel Corporation
September 17, 2009
- (Free Research) This paper argues that while the current economic climate might suggest delaying data center upgrades, the opposite will save you money. Learn how upgrading to Sun Fire servers can put more on your bottom line.
(WHITE PAPER)
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Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team
by Microsoft
October 21, 2008
- (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
(CASE STUDY)
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