IT Training and Certification Software, Hardware, Services and Research Papers

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IT Training and Certification

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Business Service Management: What It Is and Why You Should Care

by Global Knowledge

December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.

(WHITE PAPER)

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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions

by Global Knowledge

September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.

(WHITE PAPER)

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10 Hot Skills for 2009

by Global Knowledge

May 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.

(WHITE PAPER)

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Syberworks Learning Management System Product Suite

by SyberWorks, Inc.

This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.

(ASP & SOFTWARE PRODUCT)

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Online Training Case Study

by SyberWorks, Inc.

December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.

(CASE STUDY)

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